I use a PIN to log in but I am being asked to change my password : MyCBDR (Patient Portal)

Please note: Do not include any personal medical information in your Help Request

I use a PIN to log in but I am being asked to change my password

Modified on: Wed, 7 Jul, 2021 at 8:36 AM

Step 1 - Click the Reset or Remove PIN and continue to the log in button

Step 2 - Click the forgot password link to receive a temporary password by email

Step 3 - Enter your email address and temporary password you received (type it in manually), then click on Remember my Details and set your PIN again. You can use the same PIN as before.

If you always use a PIN and never log on to the website mycbdr.ca then there is no need to change the temporary password to a permanent one.

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Please note: Do not include any personal medical information in your Help Request

I use a PIN to log in but I am being asked to change my password

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