I use a PIN to log in but I am being asked to change my password : MyCBDR (Patient Portal)

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I use a PIN to log in but I am being asked to change my password

Modified on: Tue, 24 Nov, 2020 at 3:17 PM

Step 1 - Go to the website, mycbdr.ca, and click on forgot password.

Step 2 - When you receive the temporary password it is best to type it in (copy/paste sometimes picks up extra characters making the password wrong).

Step 3- Once you have reset your password on the website, go back to the app.

Click on Reset or Remove PIN then click the Continue to login button.

Step 4 - Enter your email address and new password, click on Remember my Details and set your PIN again.

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